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Downtime

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Sep 20, 2025 at 10:54am UTC
Affected services
UNDRCTRL Description API
UNDRCTRL Payment API
ShopeeHub Infrastructure
ShopeeHub Core Systems

Resolved
Sep 20, 2025 at 10:46pm UTC

ShopeeHub Infrastructure recovered.

Updated
Sep 20, 2025 at 10:40pm UTC

ShopeeHub Infrastructure went down.

Updated
Sep 20, 2025 at 3:24pm UTC

ShopeeHub Infrastructure recovered.

Updated
Sep 20, 2025 at 3:24pm UTC

UNDRCTRL Payment API recovered.

Updated
Sep 20, 2025 at 3:18pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure went down.

Updated
Sep 20, 2025 at 1:04pm UTC

ShopeeHub Core Systems recovered.

Updated
Sep 20, 2025 at 1:00pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

Updated
Sep 20, 2025 at 12:54pm UTC

ShopeeHub Infrastructure went down.

Updated
Sep 20, 2025 at 12:54pm UTC

UNDRCTRL Payment API went down.

Updated
Sep 20, 2025 at 12:49pm UTC

ShopeeHub Core Systems went down.

Updated
Sep 20, 2025 at 12:36pm UTC

UNDRCTRL Description API recovered.

Updated
Sep 20, 2025 at 12:03pm UTC

UNDRCTRL Description API went down.

Updated
Sep 20, 2025 at 11:12am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

Updated
Sep 20, 2025 at 11:06am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure went down.

Updated
Sep 20, 2025 at 11:00am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

Created
Sep 20, 2025 at 10:54am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure went down.