Previous incidents

February 2026
Feb 17, 2026
1 incident

UNDRCTRL Services API, UNDRCTRL Refill API, and 1 other service are down

Downtime

Resolved Feb 17 at 01:17pm WIB

UNDRCTRL Refill API and UNDRCTRL Public API recovered.

6 previous updates

Feb 14, 2026
1 incident

UNDRCTRL Public API is down

Downtime

Resolved Feb 14 at 08:56am WIB

UNDRCTRL Public API recovered.

1 previous update

Feb 13, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 13 at 02:47pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Feb 11, 2026
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Feb 12 at 12:32am WIB

ShopeeHub Core Systems recovered.

3 previous updates

Feb 10, 2026
1 incident

UNDRCTRL, UNDRCTRL Services API, and 4 other services are down

Downtime

Resolved Feb 11 at 12:42am WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

8 previous updates

Feb 09, 2026
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Feb 10 at 01:41am WIB

UNDRCTRL Payment API recovered.

19 previous updates

Feb 05, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 05 at 07:59pm WIB

ShopeeHub Core Systems recovered.

1 previous update

Feb 04, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 04 at 10:39am WIB

ShopeeHub Core Systems recovered.

1 previous update

Feb 02, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 02 at 03:27pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

December 2025
Dec 20, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 20 at 04:51am WIB

UNDRCTRL Dosc recovered.

1 previous update

Dec 18, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 6 other services are down

Downtime

Resolved Dec 18 at 10:17pm WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

15 previous updates

Dec 12, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 12 at 08:38pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Dec 11, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 11 at 03:01pm WIB

UNDRCTRL Dosc recovered.

1 previous update

Dec 10, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved Dec 10 at 04:25pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Dec 09, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Dec 10 at 06:14am WIB

UNDRCTRL Dosc recovered.

9 previous updates

UNDRCTRL Dosc is down

Downtime

Resolved Dec 09 at 06:36am WIB

UNDRCTRL Dosc recovered.

1 previous update

Dec 06, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 06 at 01:12am WIB

ShopeeHub Core Systems recovered.

1 previous update

Dec 04, 2025
1 incident

UNDRCTRL Refill API and ShopeeHub Core Systems are down

Downtime

Resolved Dec 04 at 05:29pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Dec 03, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Dec 03 at 01:13pm WIB

UNDRCTRL Refill API recovered.

6 previous updates

Dec 02, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Public API are down

Downtime

Resolved Dec 02 at 04:02pm WIB

UNDRCTRL Public API recovered.

3 previous updates