Previous incidents

May 2025
May 31, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved May 31, 2025 at 07:27am UTC

ShopeeHub Core Systems recovered.

10 previous updates

May 26, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved May 26, 2025 at 07:05am UTC

UNDRCTRL Public API recovered.

6 previous updates

May 24, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved May 23, 2025 at 07:10pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

May 21, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved May 21, 2025 at 12:33pm UTC

UNDRCTRL Refill API recovered.

5 previous updates

May 19, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved May 19, 2025 at 07:20am UTC

UNDRCTRL Description API recovered.

7 previous updates

May 17, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved May 16, 2025 at 09:59pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

May 11, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved May 11, 2025 at 04:59pm UTC

UNDRCTRL recovered.

1 previous update

May 08, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved May 08, 2025 at 08:48pm UTC

ShopeeHub Infrastructure recovered.

7 previous updates

May 07, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved May 07, 2025 at 09:47am UTC

ShopeeHub Core Systems recovered.

5 previous updates

May 06, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved May 06, 2025 at 02:56pm UTC

ShopeeHub Core Systems recovered.

1 previous update

May 02, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved May 01, 2025 at 05:42pm UTC

ShopeeHub Core Systems recovered.

1 previous update

March 2025
Mar 25, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Mar 25, 2025 at 07:50am UTC

UNDRCTRL Payment API recovered.

7 previous updates

Mar 24, 2025
1 incident

UNDRCTRL, UNDRCTRL Dosc, and 2 other services are down

Downtime

Resolved Mar 24, 2025 at 05:44pm UTC

UNDRCTRL Payment API recovered.

7 previous updates

Mar 23, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 23, 2025 at 12:18pm UTC

UNDRCTRL Description API recovered.

19 previous updates

Mar 21, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 21, 2025 at 01:49pm UTC

UNDRCTRL Description API recovered.

3 previous updates

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Mar 20, 2025 at 11:28pm UTC

ShopeeHub Infrastructure recovered.

10 previous updates

Mar 18, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 5 other services are down

Downtime

Resolved Mar 18, 2025 at 10:06am UTC

UNDRCTRL Services API and UNDRCTRL Refill API recovered.

11 previous updates

Mar 17, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 17, 2025 at 12:18am UTC

ShopeeHub Infrastructure recovered.

4 previous updates

Mar 15, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Mar 15, 2025 at 06:19am UTC

UNDRCTRL Payment API recovered.

1 previous update

Mar 06, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Mar 06, 2025 at 04:13am UTC

UNDRCTRL Order API recovered.

7 previous updates

Mar 04, 2025
1 incident

UNDRCTRL and UNDRCTRL Services API are down

Downtime

Resolved Mar 04, 2025 at 08:24am UTC

UNDRCTRL recovered.

3 previous updates