Previous incidents

May 2025
May 31, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved May 31 at 02:27pm WIB

ShopeeHub Core Systems recovered.

10 previous updates

May 26, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved May 26 at 02:05pm WIB

UNDRCTRL Public API recovered.

6 previous updates

May 24, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved May 24 at 02:10am WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

May 21, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved May 21 at 07:33pm WIB

UNDRCTRL Refill API recovered.

5 previous updates

May 19, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved May 19 at 02:20pm WIB

UNDRCTRL Description API recovered.

7 previous updates

May 17, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved May 17 at 04:59am WIB

ShopeeHub Core Systems recovered.

3 previous updates

May 11, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved May 11 at 11:59pm WIB

UNDRCTRL recovered.

1 previous update

May 08, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved May 09 at 03:48am WIB

ShopeeHub Infrastructure recovered.

7 previous updates

May 07, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved May 07 at 04:47pm WIB

ShopeeHub Core Systems recovered.

5 previous updates

May 06, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved May 06 at 09:56pm WIB

ShopeeHub Core Systems recovered.

1 previous update

May 02, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved May 02 at 12:42am WIB

ShopeeHub Core Systems recovered.

1 previous update

April 2025
Apr 25, 2025
1 incident

UNDRCTRL Order API and UNDRCTRL Public API are down

Downtime

Resolved Apr 25 at 05:55am WIB

UNDRCTRL Public API recovered.

3 previous updates

Apr 23, 2025
2 incidents

ShopeeHub Core Systems is down

Downtime

Resolved Apr 24 at 02:00am WIB

ShopeeHub Core Systems recovered.

7 previous updates

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Apr 23 at 06:32am WIB

UNDRCTRL Order API recovered.

11 previous updates

Apr 09, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Apr 09 at 02:42pm WIB

UNDRCTRL Payment API recovered.

1 previous update

Apr 07, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Public API are down

Downtime

Resolved Apr 07 at 11:41pm WIB

UNDRCTRL Services API recovered.

2 previous updates

Apr 05, 2025
1 incident

UNDRCTRL Order API is down

Downtime

Resolved Apr 05 at 11:07pm WIB

UNDRCTRL Order API recovered.

1 previous update

Apr 03, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Apr 03 at 03:28pm WIB

ShopeeHub Core Systems recovered.

1 previous update

Apr 01, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved Apr 01 at 07:54pm WIB

UNDRCTRL recovered.

1 previous update

March 2025
Mar 25, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Mar 25 at 02:50pm WIB

UNDRCTRL Payment API recovered.

7 previous updates

Mar 24, 2025
1 incident

UNDRCTRL, UNDRCTRL Dosc, and 2 other services are down

Downtime

Resolved Mar 25 at 12:44am WIB

UNDRCTRL Payment API recovered.

7 previous updates

Mar 23, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 23 at 07:18pm WIB

UNDRCTRL Description API recovered.

19 previous updates

Mar 21, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 21 at 08:49pm WIB

UNDRCTRL Description API recovered.

3 previous updates

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Mar 21 at 06:28am WIB

ShopeeHub Infrastructure recovered.

10 previous updates

Mar 18, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 5 other services are down

Downtime

Resolved Mar 18 at 05:06pm WIB

UNDRCTRL Services API and UNDRCTRL Refill API recovered.

11 previous updates

Mar 17, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Mar 17 at 07:18am WIB

ShopeeHub Infrastructure recovered.

4 previous updates

Mar 15, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Mar 15 at 01:19pm WIB

UNDRCTRL Payment API recovered.

1 previous update

Mar 06, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Mar 06 at 11:13am WIB

UNDRCTRL Order API recovered.

7 previous updates

Mar 04, 2025
1 incident

UNDRCTRL and UNDRCTRL Services API are down

Downtime

Resolved Mar 04 at 03:24pm WIB

UNDRCTRL recovered.

3 previous updates