Previous incidents

February 2026
Feb 28, 2026
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Feb 28, 2026 at 05:08am UTC

UNDRCTRL Description API recovered.

8 previous updates

Feb 24, 2026
1 incident

UNDRCTRL, UNDRCTRL Services API, and 6 other services are down

Downtime

Resolved Feb 24, 2026 at 06:47pm UTC

UNDRCTRL, UNDRCTRL Refill API, and UNDRCTRL Public API recovered.

9 previous updates

Feb 22, 2026
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Feb 21, 2026 at 05:38pm UTC

ShopeeHub Infrastructure recovered.

2 previous updates

Feb 18, 2026
1 incident

ShopeeHub Infrastructure is down

Downtime

Resolved Feb 18, 2026 at 12:35pm UTC

ShopeeHub Infrastructure recovered.

1 previous update

Feb 17, 2026
1 incident

UNDRCTRL Services API, UNDRCTRL Refill API, and 1 other service are down

Downtime

Resolved Feb 17, 2026 at 06:17am UTC

UNDRCTRL Refill API and UNDRCTRL Public API recovered.

6 previous updates

Feb 14, 2026
1 incident

UNDRCTRL Public API is down

Downtime

Resolved Feb 14, 2026 at 01:56am UTC

UNDRCTRL Public API recovered.

1 previous update

Feb 13, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 13, 2026 at 07:47am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Feb 11, 2026
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Feb 11, 2026 at 05:32pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Feb 10, 2026
1 incident

UNDRCTRL, UNDRCTRL Services API, and 4 other services are down

Downtime

Resolved Feb 10, 2026 at 05:42pm UTC

UNDRCTRL and UNDRCTRL Refill API recovered.

8 previous updates

Feb 09, 2026
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Feb 09, 2026 at 06:41pm UTC

UNDRCTRL Payment API recovered.

19 previous updates

Feb 05, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 05, 2026 at 12:59pm UTC

ShopeeHub Core Systems recovered.

1 previous update

Feb 04, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 04, 2026 at 03:39am UTC

ShopeeHub Core Systems recovered.

1 previous update

Feb 02, 2026
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Feb 02, 2026 at 08:27am UTC

ShopeeHub Core Systems recovered.

3 previous updates

December 2025
Dec 20, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 19, 2025 at 09:51pm UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 18, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 6 other services are down

Downtime

Resolved Dec 18, 2025 at 03:17pm UTC

UNDRCTRL and UNDRCTRL Refill API recovered.

15 previous updates

Dec 12, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 12, 2025 at 01:38pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 11, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 11, 2025 at 08:01am UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 10, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved Dec 10, 2025 at 09:25am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 09, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Dec 09, 2025 at 11:14pm UTC

UNDRCTRL Dosc recovered.

9 previous updates

UNDRCTRL Dosc is down

Downtime

Resolved Dec 08, 2025 at 11:36pm UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 06, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 05, 2025 at 06:12pm UTC

ShopeeHub Core Systems recovered.

1 previous update

Dec 04, 2025
1 incident

UNDRCTRL Refill API and ShopeeHub Core Systems are down

Downtime

Resolved Dec 04, 2025 at 10:29am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 03, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Dec 03, 2025 at 06:13am UTC

UNDRCTRL Refill API recovered.

6 previous updates

Dec 02, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Public API are down

Downtime

Resolved Dec 02, 2025 at 09:02am UTC

UNDRCTRL Public API recovered.

3 previous updates