Previous incidents

August 2025
Aug 28, 2025
2 incidents

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Aug 28 at 07:16pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

7 previous updates

ShopeeHub Core Systems is down

Downtime

Resolved Aug 28 at 12:16am WIB

ShopeeHub Core Systems recovered.

1 previous update

Aug 26, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 26 at 02:55pm WIB

ShopeeHub Core Systems recovered.

1 previous update

Aug 25, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 25 at 12:20pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Aug 24, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Aug 24 at 10:13pm WIB

UNDRCTRL Payment API recovered.

1 previous update

Aug 23, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Order API are down

Downtime

Resolved Aug 23 at 04:36pm WIB

UNDRCTRL Order API recovered.

5 previous updates

Aug 21, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Aug 21 at 12:36pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

Aug 19, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 19 at 11:38pm WIB

UNDRCTRL Dosc recovered.

7 previous updates

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 19 at 06:06am WIB

UNDRCTRL Description API recovered.

5 previous updates

Aug 14, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Aug 14 at 07:18pm WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

7 previous updates

Aug 11, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Aug 11 at 08:27pm WIB

UNDRCTRL Public API recovered.

7 previous updates

Aug 09, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved Aug 09 at 05:55am WIB

UNDRCTRL recovered.

1 previous update

Aug 06, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Refill API, and 1 other service are down

Downtime

Resolved Aug 06 at 03:21pm WIB

UNDRCTRL Public API recovered.

5 previous updates

Aug 05, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 1 other service are down

Downtime

Resolved Aug 05 at 07:16pm WIB

UNDRCTRL Public API recovered.

5 previous updates

Aug 01, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 01 at 05:23pm WIB

ShopeeHub Core Systems recovered.

1 previous update

June 2025
Jun 30, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Jul 01 at 06:27am WIB

ShopeeHub Core Systems recovered.

9 previous updates

Jun 29, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Jun 30 at 12:09am WIB

UNDRCTRL recovered.

8 previous updates

Jun 28, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Jun 28 at 09:04pm WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

15 previous updates

Jun 26, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Jun 26 at 02:23pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

Jun 22, 2025
1 incident

UNDRCTRL Public API is down

Downtime

Resolved Jun 22 at 10:08pm WIB

UNDRCTRL Public API recovered.

1 previous update

Jun 17, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Jun 18 at 01:52am WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

31 previous updates

Jun 16, 2025
2 incidents

UNDRCTRL Services API is down

Downtime

Resolved Jun 16 at 02:08pm WIB

UNDRCTRL Services API recovered.

1 previous update

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Jun 16 at 05:06am WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

6 previous updates

Jun 08, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Jun 08 at 12:24am WIB

ShopeeHub Core Systems recovered.

3 previous updates

Jun 04, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Jun 04 at 11:20am WIB

ShopeeHub Core Systems recovered.

1 previous update

Jun 03, 2025
1 incident

UNDRCTRL, UNDRCTRL Order API, and 1 other service are down

Downtime

Resolved Jun 03 at 09:48am WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

3 previous updates

Jun 02, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Jun 02 at 09:19pm WIB

ShopeeHub Core Systems recovered.

1 previous update