Previous incidents

December 2025
Dec 20, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 19, 2025 at 9:51pm UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 18, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 6 other services are down

Downtime

Resolved Dec 18, 2025 at 3:17pm UTC

UNDRCTRL and UNDRCTRL Refill API recovered.

15 previous updates

Dec 12, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 12, 2025 at 1:38pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 11, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Dec 11, 2025 at 8:01am UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 10, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved Dec 10, 2025 at 9:25am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 09, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Dec 9, 2025 at 11:14pm UTC

UNDRCTRL Dosc recovered.

9 previous updates

UNDRCTRL Dosc is down

Downtime

Resolved Dec 8, 2025 at 11:36pm UTC

UNDRCTRL Dosc recovered.

1 previous update

Dec 06, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Dec 5, 2025 at 6:12pm UTC

ShopeeHub Core Systems recovered.

1 previous update

Dec 04, 2025
1 incident

UNDRCTRL Refill API and ShopeeHub Core Systems are down

Downtime

Resolved Dec 4, 2025 at 10:29am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Dec 03, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Dec 3, 2025 at 6:13am UTC

UNDRCTRL Refill API recovered.

6 previous updates

Dec 02, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Public API are down

Downtime

Resolved Dec 2, 2025 at 9:02am UTC

UNDRCTRL Public API recovered.

3 previous updates

November 2025
Nov 30, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Nov 30, 2025 at 12:34am UTC

UNDRCTRL Dosc recovered.

1 previous update

Nov 28, 2025
2 incidents

UNDRCTRL Order API is down

Downtime

Resolved Nov 28, 2025 at 2:57am UTC

UNDRCTRL Order API recovered.

1 previous update

UNDRCTRL Services API is down

Downtime

Resolved Nov 27, 2025 at 10:43pm UTC

UNDRCTRL Services API recovered.

1 previous update

Nov 23, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Nov 23, 2025 at 8:39pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Nov 22, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Nov 22, 2025 at 3:29am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Nov 18, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Nov 18, 2025 at 9:58am UTC

ShopeeHub Core Systems recovered.

1 previous update

Nov 14, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Nov 14, 2025 at 2:23am UTC

UNDRCTRL Dosc recovered.

1 previous update

Nov 12, 2025
1 incident

ShopeeHub Infrastructure is down

Downtime

Resolved Nov 12, 2025 at 5:17am UTC

ShopeeHub Infrastructure recovered.

1 previous update

Nov 11, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Nov 11, 2025 at 2:09pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

3 previous updates

Nov 10, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 7 other services are down

Downtime

Resolved Nov 10, 2025 at 4:27pm UTC

UNDRCTRL Description API recovered.

24 previous updates

Nov 09, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 4 other services are down

Downtime

Resolved Nov 9, 2025 at 11:25pm UTC

UNDRCTRL Description API recovered.

10 previous updates

Nov 07, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Nov 7, 2025 at 12:15pm UTC

ShopeeHub Infrastructure recovered.

5 previous updates

Nov 06, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Refill API, and 3 other services are down

Downtime

Resolved Nov 6, 2025 at 4:09pm UTC

UNDRCTRL Refill API recovered.

14 previous updates

Nov 05, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Nov 5, 2025 at 3:37pm UTC

ShopeeHub Core Systems recovered.

5 previous updates

Nov 04, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Nov 4, 2025 at 6:55am UTC

UNDRCTRL Payment API recovered.

1 previous update

Nov 03, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Nov 3, 2025 at 2:11pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Nov 02, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Nov 2, 2025 at 7:03am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Nov 01, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Nov 1, 2025 at 7:02pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

October 2025
Oct 31, 2025
1 incident

ShopeeHub Infrastructure is down

Downtime

Resolved Oct 31, 2025 at 12:04pm UTC

ShopeeHub Infrastructure recovered.

1 previous update

Oct 30, 2025
1 incident

UNDRCTRL Dosc and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 30, 2025 at 9:52pm UTC

ShopeeHub Infrastructure recovered.

5 previous updates

Oct 29, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 29, 2025 at 4:12am UTC

ShopeeHub Infrastructure recovered.

2 previous updates

Oct 24, 2025
1 incident

UNDRCTRL Description API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 24, 2025 at 11:09pm UTC

ShopeeHub Core Systems recovered.

6 previous updates

Oct 23, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 23, 2025 at 8:29pm UTC

ShopeeHub Core Systems recovered.

10 previous updates

Oct 22, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 1 other service are down

Downtime

Resolved Oct 22, 2025 at 9:10pm UTC

ShopeeHub Core Systems recovered.

7 previous updates

Oct 21, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 21, 2025 at 6:05pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

29 previous updates

Oct 19, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 19, 2025 at 3:16pm UTC

ShopeeHub Core Systems recovered.

5 previous updates

Oct 18, 2025
1 incident

UNDRCTRL, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 18, 2025 at 3:37pm UTC

ShopeeHub Core Systems recovered.

6 previous updates

Oct 17, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 17, 2025 at 11:13pm UTC

ShopeeHub Core Systems recovered.

8 previous updates

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 16, 2025 at 11:39pm UTC

ShopeeHub Core Systems recovered.

6 previous updates

Oct 15, 2025
2 incidents

UNDRCTRL Payment API is down

Downtime

Resolved Oct 15, 2025 at 10:12pm UTC

UNDRCTRL Payment API recovered.

3 previous updates

ShopeeHub Infrastructure is down

Downtime

Resolved Oct 14, 2025 at 7:02pm UTC

ShopeeHub Infrastructure recovered.

1 previous update

Oct 13, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 13, 2025 at 11:58pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

7 previous updates

Oct 12, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Oct 12, 2025 at 5:13am UTC

ShopeeHub Core Systems recovered.

1 previous update

Oct 11, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 11, 2025 at 11:18am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

2 previous updates

Oct 09, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 9, 2025 at 7:04am UTC

ShopeeHub Core Systems recovered.

5 previous updates

Oct 08, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 8, 2025 at 2:32pm UTC

UNDRCTRL Description API recovered.

9 previous updates

Oct 07, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 7, 2025 at 5:28pm UTC

ShopeeHub Core Systems recovered.

9 previous updates

Oct 02, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 2, 2025 at 7:48am UTC

ShopeeHub Core Systems recovered.

3 previous updates