Previous incidents

December 2025
No incidents reported
November 2025
No incidents reported
October 2025
Oct 18, 2025
1 incident

UNDRCTRL, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 18 at 10:37pm WIB

ShopeeHub Core Systems recovered.

6 previous updates

Oct 17, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 18 at 06:13am WIB

ShopeeHub Core Systems recovered.

8 previous updates

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 17 at 06:39am WIB

ShopeeHub Core Systems recovered.

6 previous updates

Oct 15, 2025
2 incidents

UNDRCTRL Payment API is down

Downtime

Resolved Oct 16 at 05:12am WIB

UNDRCTRL Payment API recovered.

3 previous updates

ShopeeHub Infrastructure is down

Downtime

Resolved Oct 15 at 02:02am WIB

ShopeeHub Infrastructure recovered.

1 previous update

Oct 13, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 14 at 06:58am WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

7 previous updates

Oct 12, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Oct 12 at 12:13pm WIB

ShopeeHub Core Systems recovered.

1 previous update

Oct 11, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Oct 11 at 06:18pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

2 previous updates

Oct 09, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 09 at 02:04pm WIB

ShopeeHub Core Systems recovered.

5 previous updates

Oct 08, 2025
1 incident

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Oct 08 at 09:32pm WIB

UNDRCTRL Description API recovered.

9 previous updates

Oct 07, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 08 at 12:28am WIB

ShopeeHub Core Systems recovered.

9 previous updates

Oct 02, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Oct 02 at 02:48pm WIB

ShopeeHub Core Systems recovered.

3 previous updates