Previous incidents

September 2025
Sep 30, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Oct 01 at 02:05am WIB

UNDRCTRL Payment API recovered.

5 previous updates

Sep 23, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Sep 23 at 10:42am WIB

UNDRCTRL Dosc recovered.

1 previous update

Sep 22, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Sep 22 at 11:39am WIB

UNDRCTRL Payment API recovered.

5 previous updates

Sep 21, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 21 at 07:25pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

9 previous updates

Sep 20, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Sep 21 at 05:46am WIB

ShopeeHub Infrastructure recovered.

15 previous updates

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 20 at 12:16am WIB

ShopeeHub Core Systems recovered.

3 previous updates

Sep 18, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Sep 19 at 02:03am WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

4 previous updates

Sep 17, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Sep 17 at 06:42am WIB

UNDRCTRL Dosc recovered.

1 previous update

Sep 16, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Sep 16 at 06:52am WIB

ShopeeHub Core Systems recovered.

1 previous update

Sep 13, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 13 at 04:53am WIB

ShopeeHub Core Systems recovered.

4 previous updates

Sep 10, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 4 other services are down

Downtime

Resolved Sep 11 at 12:55am WIB

UNDRCTRL Public API recovered.

19 previous updates

Sep 08, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 08 at 10:26pm WIB

ShopeeHub Core Systems recovered.

7 previous updates

Sep 05, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Sep 05 at 10:57pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

3 previous updates

Sep 03, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved Sep 03 at 05:20pm WIB

ShopeeHub Infrastructure recovered.

3 previous updates

Sep 02, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Sep 02 at 01:29pm WIB

UNDRCTRL Refill API recovered.

22 previous updates

August 2025
Aug 28, 2025
2 incidents

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Aug 28 at 07:16pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

7 previous updates

ShopeeHub Core Systems is down

Downtime

Resolved Aug 28 at 12:16am WIB

ShopeeHub Core Systems recovered.

1 previous update

Aug 26, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 26 at 02:55pm WIB

ShopeeHub Core Systems recovered.

1 previous update

Aug 25, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 25 at 12:20pm WIB

ShopeeHub Core Systems recovered.

3 previous updates

Aug 24, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Aug 24 at 10:13pm WIB

UNDRCTRL Payment API recovered.

1 previous update

Aug 23, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Order API are down

Downtime

Resolved Aug 23 at 04:36pm WIB

UNDRCTRL Order API recovered.

5 previous updates

Aug 21, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Aug 21 at 12:36pm WIB

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

Aug 19, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 19 at 11:38pm WIB

UNDRCTRL Dosc recovered.

7 previous updates

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 19 at 06:06am WIB

UNDRCTRL Description API recovered.

5 previous updates

Aug 14, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Aug 14 at 07:18pm WIB

UNDRCTRL and UNDRCTRL Refill API recovered.

7 previous updates

Aug 11, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Aug 11 at 08:27pm WIB

UNDRCTRL Public API recovered.

7 previous updates

Aug 09, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved Aug 09 at 05:55am WIB

UNDRCTRL recovered.

1 previous update

Aug 06, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Refill API, and 1 other service are down

Downtime

Resolved Aug 06 at 03:21pm WIB

UNDRCTRL Public API recovered.

5 previous updates

Aug 05, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 1 other service are down

Downtime

Resolved Aug 05 at 07:16pm WIB

UNDRCTRL Public API recovered.

5 previous updates

Aug 01, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 01 at 05:23pm WIB

ShopeeHub Core Systems recovered.

1 previous update