Previous incidents

September 2025
Sep 30, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Sep 30, 2025 at 7:05pm UTC

UNDRCTRL Payment API recovered.

5 previous updates

Sep 23, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Sep 23, 2025 at 3:42am UTC

UNDRCTRL Dosc recovered.

1 previous update

Sep 22, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Core Systems are down

Downtime

Resolved Sep 22, 2025 at 4:39am UTC

UNDRCTRL Payment API recovered.

5 previous updates

Sep 21, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 21, 2025 at 12:25pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

9 previous updates

Sep 20, 2025
2 incidents

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Sep 20, 2025 at 10:46pm UTC

ShopeeHub Infrastructure recovered.

15 previous updates

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 19, 2025 at 5:16pm UTC

ShopeeHub Core Systems recovered.

3 previous updates

Sep 18, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Sep 18, 2025 at 7:03pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

4 previous updates

Sep 17, 2025
1 incident

UNDRCTRL Dosc is down

Downtime

Resolved Sep 16, 2025 at 11:42pm UTC

UNDRCTRL Dosc recovered.

1 previous update

Sep 16, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Sep 15, 2025 at 11:52pm UTC

ShopeeHub Core Systems recovered.

1 previous update

Sep 13, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 12, 2025 at 9:53pm UTC

ShopeeHub Core Systems recovered.

4 previous updates

Sep 10, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 4 other services are down

Downtime

Resolved Sep 10, 2025 at 5:55pm UTC

UNDRCTRL Public API recovered.

19 previous updates

Sep 08, 2025
1 incident

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Sep 8, 2025 at 3:26pm UTC

ShopeeHub Core Systems recovered.

7 previous updates

Sep 05, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Sep 5, 2025 at 3:57pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

3 previous updates

Sep 03, 2025
1 incident

ShopeeHub Infrastructure and ShopeeHub Core Systems are down

Downtime

Resolved Sep 3, 2025 at 10:20am UTC

ShopeeHub Infrastructure recovered.

3 previous updates

Sep 02, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Sep 2, 2025 at 6:29am UTC

UNDRCTRL Refill API recovered.

22 previous updates

August 2025
Aug 28, 2025
2 incidents

UNDRCTRL Payment API, ShopeeHub Infrastructure, and 1 other service are down

Downtime

Resolved Aug 28, 2025 at 12:16pm UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

7 previous updates

ShopeeHub Core Systems is down

Downtime

Resolved Aug 27, 2025 at 5:16pm UTC

ShopeeHub Core Systems recovered.

1 previous update

Aug 26, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 26, 2025 at 7:55am UTC

ShopeeHub Core Systems recovered.

1 previous update

Aug 25, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 25, 2025 at 5:20am UTC

ShopeeHub Core Systems recovered.

3 previous updates

Aug 24, 2025
1 incident

UNDRCTRL Payment API is down

Downtime

Resolved Aug 24, 2025 at 3:13pm UTC

UNDRCTRL Payment API recovered.

1 previous update

Aug 23, 2025
1 incident

UNDRCTRL Services API and UNDRCTRL Order API are down

Downtime

Resolved Aug 23, 2025 at 9:36am UTC

UNDRCTRL Order API recovered.

5 previous updates

Aug 21, 2025
1 incident

UNDRCTRL Payment API and ShopeeHub Infrastructure are down

Downtime

Resolved Aug 21, 2025 at 5:36am UTC

UNDRCTRL Payment API and ShopeeHub Infrastructure recovered.

1 previous update

Aug 19, 2025
2 incidents

UNDRCTRL Dosc, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 19, 2025 at 4:38pm UTC

UNDRCTRL Dosc recovered.

7 previous updates

UNDRCTRL Description API, UNDRCTRL Payment API, and 2 other services are down

Downtime

Resolved Aug 18, 2025 at 11:06pm UTC

UNDRCTRL Description API recovered.

5 previous updates

Aug 14, 2025
1 incident

UNDRCTRL, UNDRCTRL Services API, and 3 other services are down

Downtime

Resolved Aug 14, 2025 at 12:18pm UTC

UNDRCTRL and UNDRCTRL Refill API recovered.

7 previous updates

Aug 11, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 2 other services are down

Downtime

Resolved Aug 11, 2025 at 1:27pm UTC

UNDRCTRL Public API recovered.

7 previous updates

Aug 09, 2025
1 incident

UNDRCTRL is down

Downtime

Resolved Aug 8, 2025 at 10:55pm UTC

UNDRCTRL recovered.

1 previous update

Aug 06, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Refill API, and 1 other service are down

Downtime

Resolved Aug 6, 2025 at 8:21am UTC

UNDRCTRL Public API recovered.

5 previous updates

Aug 05, 2025
1 incident

UNDRCTRL Services API, UNDRCTRL Order API, and 1 other service are down

Downtime

Resolved Aug 5, 2025 at 12:16pm UTC

UNDRCTRL Public API recovered.

5 previous updates

Aug 01, 2025
1 incident

ShopeeHub Core Systems is down

Downtime

Resolved Aug 1, 2025 at 10:23am UTC

ShopeeHub Core Systems recovered.

1 previous update